Pace-of-play & etiquette briefings
Brief golfers clearly and graciously so every round starts well.
4 · Starter
RCA training · Club industry
Golf operations training for clubs
Training for the teams that run the golf: pro shop, starters, marshals and on-course hosts.
Who it is for
Golf operations training for every team
Pro shopStartersMarshalsCaddies & cartsGolf managersDirectors of golf
Popular modules
Golf operations modules clubs choose
On-course service & ambassador skills
Marshals, caddies and beverage-cart teams as visible, proactive hosts.
5 · On coursePro shop selling & fitting conversations
Needs-led selling that builds trust and spend.
3 · Pro shopThe sales approach
A practical approach to selling your brand, products and experiences.
3 · Pro shopInternal communication
Handovers, briefings and teamwork so members never see the join.
On course · EventsJunior managers masterclass: Golf operations
A leadership pathway for the future Director of Golf.
LeadershipHow we work
Define. Educate. Measure.
Define
Your standards and member journey
Educate
Workshops and e-learning for every team
Measure
Audits and surveys prove the result
Better pace of play and starts
Proactive on-course hosts
A leadership pathway to Director of Golf
FAQ
Golf operations training for clubs: your questions answered
What does golf operations training for clubs include?
Pace-of-play and etiquette briefings, on-course service, pro shop selling, internal communication and a masterclass for future directors of golf.
Is it suitable for large clubs?
Yes. Programmes are tailored to your structure, from small club teams to multi-outlet country clubs.
Can sessions fit around tournaments?
Yes. We schedule around your tee sheet, events and peak seasons.
Let's define exceptional for your club
Complimentary, no obligation.